Call Centre Customer Contact

Customer Call Centre Representative

Location: Teneriffe, Brisbane
Employment Type: Casual (3-4 days per week)

Are you an experienced and driven call centre professional looking to contribute to a leading waste management company? We’re seeking a motivated, customer-focused individual to join our vibrant team in Teneriffe, Brisbane.

About the Role

As a Customer Call Centre Representative, your responsibilities will include:

• Taking Calls: Manage inbound customer calls in a professional, friendly, and efficient manner.
• Process Job Orders: Logging jobs into the company’s systems.
• Transferring Calls: Connecting customers with the correct departments.

What We Offer

• Supportive Work Environment: Be part of a welcoming, inclusive, and collaborative team culture.
• Flexible Work Schedule: Enjoy working 3-4 days per week, offering a great work-life balance.
• Career Development: Benefit from opportunities to expand your skill set and grow within a market-leading waste management company.
• Employee Recognition: Work in an organization that values and rewards employee contributions.

About You

To excel in this role, you will bring:

• Experience: Proven background in call centre operations or customer service (essential).
• Exceptional Communication Skills: Ability to communicate clearly and professionally with customers.
• Customer-Centric Mindset: A friendly, approachable demeanour with a strong focus on delivering exceptional service.
• Organizational Skills: High attention to detail and the ability to multitask effectively in a fast-paced environment.

This is your chance to join a forward-thinking company that values its employees and provides opportunities for personal and professional growth. Apply now and become a key part of our customer-focused team!