Call Centre Operator – Out bound

Call Centre Operator – Out bound

About Us:

Our client is a leading online market research company looking for skilled outbound call centre operators to engage in an appointment setter project on behalf of a large and well-known global organisation. You will not be conducting the interview.

Looking for a career change? Come join us!

About the role:

We’re currently offering full-time hours on a 6–8-month contract positions in the Customer Service Team. This is an office-based role based in Surry Hills (walking distance to central train station) for early May start.

You’ll be handling outbound calls to business persons, including:

• Client verification and work off an established list.
• You will be setting appointments for research interviews on behalf of a large international government organisation.
• Data entry.
• The working hours are between 9:00am – 5.00pm, Monday to Friday.

You will need:

• Previous call centre experience ideally outbound.
• Good on the phone.
• High level of English proficiency.
• Able to deal easily with business people.
• Calm, resilient and emotionally mature.
• Good keyboard skills.
• Some knowledge of Microsoft Excel.
• Knowledge of how to send, receive and store emails (ideally in MS Outlook).

The Perks:

• 1 week in-office training to get you started.
• Excellent pay rate plus weekly performance bonus.
• Break times for R&R.
• Close to public transport.
• Ongoing support & development opportunities.

If you're ready to be part of a supportive, passionate, and high-achieving team

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Apply now for our upcoming first week in May start date!